Shipping policy

At MaxxImprove, we strive to provide our customers with the best shopping experience possible. Our commitment to exceptional service includes free worldwide shipping on all orders over $60. Below you will find the details of our shipping policy, including processing times, delivery estimates, and other important information.

1. Shipping Costs

MaxxImprove offers free shipping on all orders over $60, regardless of the destination. There are no hidden fees or additional charges for shipping.

2. Processing Time

  • Order Processing: All orders are processed within the same day, 365 days a year.
  • Order Confirmation: After placing an order, you will receive an order confirmation email. This email will include your order details and a confirmation number.

3. Shipping Methods and Delivery Times

  • Standard Shipping: Free worldwide shipping is available via our standard shipping service. Delivery times may vary depending on the destination, but generally fall within the following ranges:

    • North America: 7-14 business days
    • Europe: 7-14 business days
    • Asia: 10-20 business days
    • Australia & New Zealand: 10-20 business days
    • Latin America: 15-25 business days
    • Africa & Middle East: 15-30 business days

  • Expedited Shipping: At this time, we do not offer expedited shipping options.

4. Shipment Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this tracking number to monitor the status of your shipment online.

5. Customs, Duties, and Taxes

MaxxImprove is not responsible for any customs fees, duties, or taxes that may be applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

6. Shipping Restrictions

We ship to most countries worldwide. However, there may be restrictions on certain products or to certain international destinations.
If we are unable to ship to your location, we will notify you via email and provide a full refund for your order.

7. Delivery Issues

  • Lost or Stolen Packages: MaxxImprove is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, MaxxImprove will confirm the delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.
  • Incorrect Address: If you have entered an incorrect address, please contact us immediately at questions@maxximprove.com. We will do our best to assist you, but please note that we cannot guarantee address changes after an order has been shipped.

8. Returns and Exchanges

For information on returns and exchanges, please refer to our Return Policy.